Frequently Asked Questions

We ship from international partners and EU-based warehouses. UK orders typically arrive within 3–9 business days.

Yes. We offer free shipping on all orders over £100. This is automatically applied at checkout.

We accept Visa, Mastercard, American Express, and Apple Pay via Stripe, with secure encrypted checkout.

Yes. We use SSL encryption and Stripe’s security protocols to protect your data at every step.

Each product page includes a detailed size chart. If you're between sizes, we recommend sizing up for a more relaxed fit.

Yes. You may return or exchange any item within 7 days of receiving your order, provided it’s in original condition and unworn.

Simply email us at support@calissea.com with your order number and reason for return. We'll assist you promptly.